Hi,

as stated in another thread my Tenere is affected by the broken engine gards.
So after a long email exchange with yamaha UK (I bought the Bike in UK) I finally managed to get confirmation that I would be covered by the Yamaha warranty even if I live in ireland.

So I went to the official Yamaha Importer 2 days ago (they had initially refused to help me)

They agreed to take the engine gards.
They will send the part to yamaha (where ??? I thought they were Yamaha at least for Ireland), Yamaha will then confirm the failure, and they will replace the part.

I'm also going to leave them the sidecases as the locking tab/lever of one doesn't lock itself into place (so the cases can removed from the bike without the key.

My questions are: for those who have been affected by the broken engine bars and had them replaced under warranty: what has been the process and how long did it take ?

Samer for the sidecase warranty claim.

I suspect that the Yamaha Irish Importer will not process my claim as efficiently as they could as:

1- I'm not Irish
2- I'm going back to them after having succesfully complained to the UK importer
3- I've proven them wrong

Cheers

__________________
former Red owner !