hello guys

i bought some parts from http://www.off-the-road.de but the site is down for a lot of days, no emails answers...

anyone know whats the trouble?

thanks

Hmmm......


I just took a look and it appears the site is down, but the domain is still responding. Could be a faulty server.

OTR often take a long time getting kit out to you, they are notoriously bad where it comes to web orders. The best thing is to give them a call on the phone..... which is difficult without the website being up... anyone got a recent invoice from them with an email address or telephone number ?

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>-------<

Never underestimate the power of stupid people in large groups.

+49 (0) 221-768056-0

info@off-the-road.de

As GULG says - it really is always worth ringing up first to check stock availability and lead times with OTR. Thorsten Haberkamm is the chap at the helm; he is a genuinely nice and very helpful guy.

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I too was wondering whether they were in some sort of bother as the website was not responding. However, it did finally work for me (yesterday) - but not today.

I have ordered plenty of stuff from them, with great service for 90% of the products ordered. The only issue was a 2 week delay on the bashplate which had me nervous as I was departing for a trip. As an aside, Metal Mule messed me about for 6 months before conceding that they couldn't get me a bashplate, despite having my cash for that length of time and informing me that they had one on the shelf when I sent them the money!

My last order from OTR was 4 Months ago and it was the bashplate and the details for OTR from my last invoice is as follows:

OTR-Performance GmbH
Hugo-Junkers-Stra�e 52-54
50739 K�ln (Cologne)
Germany
Telefon +49.(0)221.768056-0
Fax +49.(0)221.768056-6
eMail info@off-the-road.de
Internet www.off-the-road.de
USt-Id-Nr.: DE 284 250 326

Best of luck!

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Keyboard Adventurer

Well they'll definitely be on holiday today - 15th August. Might conceivably be on a summer shutdown for a week or so either side of that. Seem to remember they've done so in the past. May just be there's noone there to notice that the website has fallen over.

__________________
I spent a lot of money on travel and racing motorcycles - the rest I just squandered.

XT660Z - Commuter, Adventurer...Racer?

www.dashmoto.net

Other bikes >> MT-03 / CG125BR-J / ER-6F
Departed >> ZXR400L3 / EC300 / DR-Z400E / DR800S / GPZ500S / GS400

Also please read this thread http://www.xt660.com/showthread.php?t=17164

Any time I've ordered parts with them they've arrived a few days later and with out problems.

I have in the past emailed them and they've replied quickly and with what information I needed.....

Just say'in like....







.

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The Suit:What would you consider to be your greatest weakness?
Me: Honesty.
The Suit: Honesty? I don't think honesty could be construed as a weakness.
Me: I don't give a f**k what you think.

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