Hi guys,I was just wondering if anyone else has had trouble getting goods delivered from the OTR website.Placed my order on the 9th June and payed through Paypal (1200 euros) and still not received my stuff.I e mailed them and they said they are waiting for stuff to arrive from the manufacturers.Why advertise parts if you don't have them in stock,was supposed to be 48hr delivery time,that was 16 days ago and still waiting.Not happy.

That's OTR, have heard this story many times before.

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Mods that I have done to my XTX's

My 04 XTX
Stage 1 & 2 DNA filters / Kev fuel mod / snorkel mod / Drilled air box mod / Engine breather mod / Fork Spacer mod / 15w fork oil /
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My 07 XTX
Raptor 700 cylinder 102mm / Modified Crank Case to take a 105mm Raptor Cylinder / 11:1 102mm JE Raptor piston / Stage 1 Raptor Hot Cam / Ported head / Colder Spark Plug / +2mm Throttle body / DNA stage 1 & 2 filters / Modified Air Box / Snorkel removed / Worry Brothers stage 2 filter cover / 6mm & 8mm Bolts Replaced with Titanium Bolts / Recovered seat in Black / O2 Eliminator /

My 09 XTX
59HP at the rear wheel / Stage 2 Raptor Hot Cam / DNA stage 3 Air Box / Carbon Can Exhausts / Modified Exhaust Link Pipes / PCIII With Custom Fuel Map / Wideband Commander O2 Data logger / LCD100 Dyno Jet display & fuel adjuster / 2500 OHM HT lead instead of a 10K OHM XT lead / Extra Coolant Cooler / Protaper Fat Bars / Tail Tidy With LED Tail Light / OKE Protection Knobs / LED indicators / AIS blocked / Modified rear sprocket rubbers / Rear Foot Pegs removed / 09 ECU With 02 Sensor Changed To A 06 ECU / Complete wiring harnes Changed from 09 to 04 / Home made LED resistor flasher / Hole drilled in the fuel tank filler neck to allow quicker filling / Modified Bar End Weights / Progressive front fork springs, 15W fork oil, forks lowered 25mm, used XTR rear links lowering the rear 20mm, rear spring one click stiffer / Changed front & rear guards from blue to black / 47T rear sprocket / Speedo Healer V4.0 / Kev throttle cam mod / Throttle grip mod / The new 2010 O2 sensor mod is out, works a treat, The new 2012 O2 Controller is out, PM me for details

Now ride a 2018 MT09SP ABS + TCS

My KTM 990 SMR Mod book. http://www.ktmsmt.com/viewtopic.php?f=13&t=4946

Oh great,thanks for the info Kev,last time I will use them.

What you say isn't good and I agree that vendors shouldn't take payment for items not in stock and it helps if they state what's in and what's not on the website. However, to be fair to OTR I've had no trouble with them? (4 purchases over last 18 months)

What did you order? (Purely out of interest)

OTR is a lottery. Good products but with very unpredictable customer service.

Some people have been having a rough ride and some a breeze.

He has been known to send not what you buy but a similar brand to what you click buy on, which in this country its illegal and he gets away with it.

I got a PC-V from them... the box was tampered, O2 optimiser was missing, fitting instructions were altered (against dynojet polict - checked it with them) ... big story...

Dynojet knows about it. German distributor also knows about it (but it seems they don't give a f%@* also)

They scam their customers and something must be done.

I had no problems at all with the purchase I made from them, well other than the mount was faulty but they repalced that within 2 days (not too bad for international delivery).

Everyone who seams to have issues, from what I can see, deals through the website only. I didn't, I emailed them and they got back very quickly.

There are some very good technical reasons why things might be on a website, but not in stock (not least it's a huge <network> security risk joining stock controll with the web, and cost ������ to safeguard against), so it's always good advice, when dealing with small companies, to check they have the stuff. Email or a phone call will often save you problems in the future.

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Never underestimate the power of stupid people in large groups.

I had exactly that problem! I ordered (and paid for) Wilbers fork oil and he send Castrol fork oil. When I emailed him and asked why he did that he said it's of equal quality and sometimes he sells Wilbers, Castrol etc...I don't care if it is of the same quality, I wanted what I bought!!!