Just thought i would post this as they do seem to get some stick at times. i lost one of the rubber feet from my spoiler ( my fault not there`s ) . i e-mailed them, and the next working day was contacted by their parts manager and they sent me a new one and a spare. can only say it was good customer service. the spoiler was not cheap, but its very well designed and made. also nobody else makes anything like it, or if they do i have not seen it. ps sorry if i posted this in the wrong place but i could not find somewhere better.