I just wanted to get some oppinions on how Metal-Mule operate? If you have purchased from them before, specifically online, what sort of service/communication did you receive?

I made a purchase of a few products via Metal-Mule's online ordering page, it was one week ago now, I have not had any response back from them regarding the order, other than the automatically generated email receipt, no confirmation of shipment or anything despite requesting this information via email.