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  # 1  
Old 26-05-09, 18:41
Mythix Mythix is offline
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Angry Recieved CCC linkpipes, cans are missing?!

I came home today and the mailman had dropped package in my garden with the CCC logo.
With a smile on my face I was tearing the box appart and started to unravel what was inside...
My smile turned into a frown when i noticed that everything was there except the cans!?
I've got link pipes, clamps, stickers, nuts and bolts... but no cans...
can any1 confirm that these come separately?? I hope to get them in this week...
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  # 2  
Old 26-05-09, 18:44
Stewpot666 Stewpot666 is offline
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U should get 3 boxes, 2 with cans in and 1 with link pipes and the other stuff, mine arrived the otherday, but had the 3x right size clamp and 1 that was different, i would get on the blower and see what they say
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  # 3  
Old 26-05-09, 18:52
Mythix Mythix is offline
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The problem is I dont know who to call, the UKMail or the belgian mail...
I'll just wait a few days, it took the link pipes 15 days to get here so I hope the rest will turn up this week...
  # 4  
Old 26-05-09, 19:02
Stewpot666 Stewpot666 is offline
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Need to speak to carbon can to see if they sent it all out together, which i imagine they would of.
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  # 5  
Old 26-05-09, 19:26
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Call this number tomorrow 0044 130 233 9031 if no answer leave an urgent message in their answer machine with your name and number and ask them to confirm the following:
  • how many parcels they sent
  • was the parcel insured against loss or damage
I believe this is the first time a similar incident has occurred, please call Simon at Carbon Can Co. and ask him
  # 6  
Old 26-05-09, 20:11
Mythix Mythix is offline
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I've already sent him an email when i noticed it, I'll sit it out tomorrow and call him Tuesday if I don't hear anything from CCC. As I said before, it has taken 15 days for the package to get here, it wouldnt supprise me if the other parts are just delayed...
  # 7  
Old 26-05-09, 20:32
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In all honesty I would assume that Simon has duly sent you out all the package together, there is no reason why he shouldn't have and my only hope is that your local post office will despatch the rest, however if it is lost in the post, Simon would have taken insurance and surely should be able to replace the missing parts. Rest assured somehow we will get to the bottom of this as I will personally call Simon tomorrow to find out.
  # 8  
Old 26-05-09, 22:04
Mythix Mythix is offline
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Hehe that would be very nice Capt, thanks for the help...
In belgium the post is still owned by the state so it's no wonder things f*uck up once in a while... But I really appreciate your help mate...
  # 9  
Old 30-05-09, 12:31
Mythix Mythix is offline
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Stil nothing has arrived... I mailed CCC that they best start the 'lost parel procedure' or something.... hopefully it wont take another 20 days
  # 10  
Old 01-06-09, 12:02
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Mythix, I've spoken to Simon this morning and your issue is being solved, a new set of cans is on the way to you, and I believe Simon told me he has already been in touch with you so it's all a matter of days and you will soon have your cans.

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