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Dealers, Purchasing, Insurance, & Warranty Warranty claims what is covered and what is not? Also Insurance Vs Mods discussions.

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  # 1  
Old 04-09-07, 11:14
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Servicing problems

So, I pop's me XT into West London Yammy at the weekend, handed over the chain and sprocket I'd bought, told 'em about the faulty electrics problem and asked them to give it a 12000 mile service (sans Oil and Air Filters as I'd already done those). About an hour before closing they call to say that it's ready so I hair over there in the cage to pick it up and ride away after forking out nearly �300 just in the nick of time.

10 Minutes down the road I realise that I STILL have no headlight � bugga! Oh well, they're shut now I'll call 'em Monday. I get home and look over the bike. New Chain and sprocket � check; Light working � no; ANYTHING ELSE � NO!!! I realised that my coolant level was on the the min and to be honest, save for a Break Fluid top up they had apparently done nothing. Not happy. It definately doesn't feel like it's just had a 12000 mile service, that's for damn sure.

Anyway, long story short I've taken it back this morning for them to do everything they not only said they'd do but everything they'd charged me for! (�300 to put a C&S on and top up some dot4 � I don't think so). Immediately they start suggesting that the aftermarket bulb I put in is the cause!!! Are they suggesting that if I replace a bulb it can only be from Yamaha? To add insult to injury I have to opt for their cr@ppy loan bike as there's a fcukin tube strike! I managed to get them to remove the L Plates though
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  # 2  
Old 04-09-07, 11:36
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By the way, the purpose of this thread is because I feel quite traumatised by riding to work on a 125 and am in desperate need of sympathy...

(plus a wee gripe about West London Yammy was on the cards �*they've always been so good in the past, I can't understand why they've slipped!)
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  # 3  
Old 04-09-07, 11:55
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sorry to hear of the absalute trauma of being on a 125! lol

what is it they have loaned u?

the xt? dt? there ok bikes or is it something worse?
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  # 4  
Old 04-09-07, 12:17
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Ouch!!! That's serious money for a service. I don't mean to rub ya nose in it but I got my oil and oil filter changed by my mate Kev for �40 plus my service book stamped.

I keep telling people to go and see him as he's the best mechanic I've ever heard of. He won't rip ya off for sure. His normal price is �35 per hour and he's quick but thorough. He's got over 20 years of experience and bikes are his passion. His customers rave about his work and you don't hear that often about a bike mechanic. He is also doing 10% off for XT660.com supporters.

http://www.xt660.com/showthread.php?t=2936
  # 5  
Old 04-09-07, 13:20
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24280_0_1_2_ybr 125_Image credits - Yamaha.jpg

One of these P.O.S's. Nightmare!

I had already done the oil and air filters!

That money was meant to cover the rest of the service and putting the C&S on!

If they don't come good on sorting this problem and making me feel a whole lot better they will be losing my business from now on in. They're not even that close to where I live!!!
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  # 6  
Old 04-09-07, 13:31
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MLC good thread you have started here. Also sorry for about to hijack your thread but I am considering the overall benefit of having a pro do my service or do it myself. If you look at it how much value do you put on the dealer stamp? For me I think I can more than service my bike ie oil, oil filter, clean DNA filters. Clean & adjust chain, lube cables/bearings etc etc. If you say Yamaha charge you �300 for a full service including parts (guess) and you have that done twice while you own the bike does it really add to the value of the bike by �600 when you come to sell.

When I look at a bike although I am interested in the service history I do not put any value on it as I am always looking for the actual condition I see and not what a bit of paper tells me.

What do you and others think as I would value your input.

Last edited by Tony660x; 04-09-07 at 13:46.
  # 7  
Old 04-09-07, 13:32
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I know I shouldn't laugh but that bike you've got on loan.............I bet you've got ya knees up by ya ears when riding that cos ya not exactly short are ya.

Good luck with the garage. I've just had a chat with my mate and he said that a chain and sprocket can be fitted in less than 10 minutes. Christ knows what else they are doing to warrant a massive bill like that. Exhaust valves don't take long to check either if that's what they are doing.

Give 'em hell fella.
  # 8  
Old 04-09-07, 13:36
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Almost forgot, LOL on the 125cc loan bike. How pants is that! I bet when you open it up you are still waiting for it to accelerate!
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