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  # 1  
Old 17-10-10, 22:04
Mike Wright Mike Wright is offline
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Rusty spokes on 7k bike!

Well I loked at my bike to day and thought as it was still under warranty I wasnt happy the spokes had gone rusty on a 7k milage bike so I contacted Yamaha and exchanged emails. Sat I rode to the bike shop who took photos and will put in a warranty claim for 2 new wheels. Sure they may well end up looking the same after another 7k but I hope not.

Hopefully I will get new wheels mid week...... not a good finish on the spokes really for a bike only 18 months old. My old XT 250 never had any spoke issues
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  # 2  
Old 17-10-10, 22:07
theclowncrusty theclowncrusty is offline
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Did they say they would do anything about the spokes? As i moaned about the annodising coming off my side cases and they said they didnt warrantee they as it was sold as an offroad bike? Not happy
Crusty
  # 3  
Old 17-10-10, 23:36
Mike Wright Mike Wright is offline
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Quote:
Originally Posted by theclowncrusty View Post
Did they say they would do anything about the spokes? As i moaned about the annodising coming off my side cases and they said they didnt warrantee they as it was sold as an offroad bike? Not happy
Crusty
The dealer agreed with me it wasnt good enough and have put in a claim so I will find out mid week for sure.

I wouldnt accept "offroad bike" as an excuse for anything as if thats the case I expect it to have alot tougher finish on the side cases. Was it the dealer or Yamaha that said that.?

Im not 100% sure I will get the wheels but prepared to go as long as it takes and right to the top until its sorted out.
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  # 4  
Old 18-10-10, 04:35
dallas dallas is offline
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It�s a strange thang with them spokes: some bikes got rusty spokes, some don't? Mine doesn't have rusty spokes, although it did 46.000km 'till today and also bad weather ridin', including salty roads during the winter, so......? Hope ya can sort it out with your dealer/Yamaha.
Greetz, Hans.
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  # 5  
Old 18-10-10, 09:04
Gas_Up_Lets_Go Gas_Up_Lets_Go is offline
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Quote:
Originally Posted by theclowncrusty View Post
i moaned about the annodising coming off my side cases and they said they didnt warrantee they as it was sold as an offroad bike?
The law (here in the UK) clearly states that goods have to be sutiable for purpose and sufficiently durable. If your dealer is saying it's "for an off road bike" then the reality is that they are saying the bike is suitable for off-road use, then it must be sufficiently durable for that purpose.

OK, here's where it gets messy....

Yamaha UK offer a warrenty, and you might think this is great, but the reality is warrenties are only there to get the dealers to sell the bikes. Why?? because when you purchase anything from a retailer (someone who is in the business of selling goods or sevices) then the 'contract of sale' is between you and the retailer, you have no legal claim against Yamaha - so Yamaha offer warrenty to relieve the dealer of any real impact.

Now, here's the killer, goods (or services) must be 'sufficiently durable', so how long does this last ? well it's not written in stone, but past cases have used the 6 year mark as a precedent, so (if it ever got this far) a judge would be inclined to accept this as a period of durability.

Clearly there is protection for the retailer in the Act, you must have used the good in accordance with any manufacturers instructions, kept is sufficienlty maintained that sort of thing.

Now, lots of this is down to interpritation. So, the case covering is coming away. Annodising is a process of aloowing the Alluminium to corrode then sealing the corrosion to the alluminium, so it is a chemical bond. Chemical bonds do not fall apart. In this case it is very clear that the goods are faulty, and faullty from the manufacturing process, so the retailer has no defence. If the cases have been damaged then they might use this as a 'get-out', but as the process is a chemical one, they still have no defence. However, if they accept that the covering is paint, then the damage would effect the outcome of your claim. It's not always clear, and you have to be a realy pedantic about how you present your claim.

The act also states that the goods or services must be 'as described' so if the retailer say's to you "these cases are annodised" then the law considers them to be annodised, if they turn out to be painted, then the retailer has broken the contract of sale (and in some cases may have committed fraud), so you are entitled to return the case for a full refund.

The Act I speak of is the 'Sale of Goods Act 1979 as amended' There are lots of websites offering information on this. comsumerdirect.gov.uk has some advice on this link ->

http://www.consumerdirect.gov.uk/aft...nowyourrights/


Often armed with the information on your right, when a dealer knows you know your rights (the use of the 'as amended' part is very important as it is a different act), they would not want to risk being nailed with this act and will fight Yamaha to replace this more robustly. After all the dealer has a contract with Yamaha in a similar way. They may even offer to do the work 'as a good will gesture', if it makes tham feel better then who cares?

Rusty Spokes,,,, this is a bit more tricky. But the application of the Act is the same. The dealer might argue that rust on the spokes does not detract from the opperation of the bike. So it comes down to the reason you purchased it (and if you told the dealer this at the time of sale). If you were told the bikes is of good quality, then it is fair to assume it will remain in a showroom condition so long as you have maintained it according to the manufacturers instructions, subject to fair wear and tear of course.

You would be able to insist that the spokes are not 'sufficiently durable' in that after a number of years the integrity of the metal would be affected by the corrosion and would become a risk to the opperation of the wheel resulting in accident or injury.

You have asked for new wheel, but unfortunatly you have no rights to ask for this. You do have the rights to say 'I want this put right', if the dealer chooses to replace the wheel then that is his choice, not yours. It is more probably that they will replace the spokes.

People really should understand their rights under this Act. It is as important to understand what they are not, as much as what they are and any negotiations with the retailer should always be carried out in a manner that presents what rights you do have, avoiding the areas where you do not...

And more importantly, make all representations in writing and insist that anything from the dealer ( other than 'yes we will sort that') is written down. Don't be tempted to use hidden recording equipment either, it's not worth the chip it's saved on.

PS - My spokes have no rust, and they have covered 22k miles through two winters.
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  # 6  
Old 18-10-10, 10:40
jonluc jonluc is offline
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just washed my bike,which has 5k on the clock and is an X never been near dirt and am shocked to see they are a nice shade of Orange,my bike is in showroom condition, immaculate as it is washed every week,i have just ridden it through a fairly wet winter by our standards,3 months of intermittent showers,well we are the driest state in driest country in the driest continent in the world,am really disappointed by this i think I will have to take it down to the dealer and see what he says.

I cant see these as sufficiently durable,on the plus side if they turn anymore Orange they will match nicely with the gold rims.
  # 7  
Old 18-10-10, 11:09
uberthumper uberthumper is offline
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Quote:
Originally Posted by jonluc View Post
just washed my bike,which has 5k on the clock and is an X never been near dirt and am shocked to see they are a nice shade of Orange,my bike is in showroom condition, immaculate as it is washed every week,i have just ridden it through a fairly wet winter by our standards,3 months of intermittent showers,well we are the driest state in driest country in the driest continent in the world,am really disappointed by this i think I will have to take it down to the dealer and see what he says.

I cant see these as sufficiently durable,on the plus side if they turn anymore Orange they will match nicely with the gold rims.
I think you are washing it too much
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  # 8  
Old 18-10-10, 13:56
firestorm_al firestorm_al is offline
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The spokes on my Ten had surface corrosion on them within weeks of getting the bike.
  # 9  
Old 31-03-11, 22:56
jdaley jdaley is offline
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Can you get tubeless rear wheels and eliminate the spokes?
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