The saga continues...

I decided to call the car driver and let him know that his insurance company were claiming split liability. His words were "they haven't, have they?". I explained to him that he was 100% liable and his answer was "yes, of course I am." He ensured me that he would call up his insurance company and get it straightened out. This sounds like a bit of a result, so we'll have to see where this latest development leads.

I called eBike, Southern Rock & The Claims Service before finally finding out I need to speak to Angel Assistance. I've now let them know that the other chap has admitted 100% liabilty. I've found out that my claims has gone to the legal team. They couldn't teall me the signifance of that other than it was the next step in the process. Note made on file, continue to sit and wait...