I am appalled at the lack of care, responsibility for a careless act and the 'f*** you Jack, I'm allright' attitude shown towards you. Is the bloke a moron, or just a b*****d?

This, imo, is (luckily) a fairly non-typical display of ruthless incompetence. I am really glad things weren't worse, and hope things improve for you fast. I agree that the fool should be charged with something...