Quote:
Originally Posted by
CaptMoto
OTR is a lottery. Good products but with very unpredictable customer service.
Some people have been having a rough ride and some a breeze.
He has been known to send not what you buy but a similar brand to what you click buy on, which in this country its illegal and he gets away with it.
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I had exactly that problem! I ordered (and paid for) Wilbers fork oil and he send Castrol fork oil. When I emailed him and asked why he did that he said it's of equal quality and sometimes he sells Wilbers, Castrol etc...I don't care if it is of the same quality, I wanted what I bought!!!