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-   Praise or Shame ( https://www.xt660.com/forumdisplay.php?f=158)
-   -   Otr ( https://www.xt660.com/showthread.php?t=17164)

FZ1 Racer 30-06-11 22:15

Finally spoke to them on the phone tonight,they didn't seem to think there was a problem,I couldn't believe it,they said they had all the stuff in stock apart from the number plate bracket for the tail tidy but the company that made them had been on holiday for two weeks and that's why they were holding back on the whole order,I said didn't they think that keeping their customers informed about what's going on would be a good idea seeing as they have had my money for getting on for a month,didn't seem bothered,anyway they gonna send goods out tomorrow so maybe I have my new headers,cans,DNA stage 1 and 2 filters and led back light soon.Fingers crossed.

this_is_was 01-07-11 10:00

I hope everything goes well for you!
All I have to say is that since the last time I ordered from OTR and he sent me other brands from what I paid for, I decided that there is no other trusted "place" like the XT660 forum to buy things. I just sent a pm to CaptMoto and he was more than willing to help me!

FZ1 Racer 01-07-11 21:21

Quote:

Originally Posted by this_is_was (Post 158393)
I hope everything goes well for you!
All I have to say is that since the last time I ordered from OTR and he sent me other brands from what I paid for, I decided that there is no other trusted "place" like the XT660 forum to buy things. I just sent a pm to CaptMoto and he was more than willing to help me!

Lesson learned for me,will be doing the same as you next time,i just hope i get what i ordered now :violent1:

FZ1 Racer 04-07-11 17:48

Finally got e mail from OTR saying my goods have been shipped so fingers crossed should be fitting all parts by weekend...."There is a god after all and he rides an XTX" :thumbsup:

badga 04-07-11 18:05

Quote:

Originally Posted by FZ1 Racer (Post 158589)
Finally got e mail from OTR saying my goods have been shipped so fingers crossed should be fitting all parts by weekend...."There is a god after all and he rides an XTX" :thumbsup:


:wow:Thank F**k for that.... hope all goes well ..... "thanks Off The Radar" for nothing.... errr and yes I think you may have lost a few customers here... well done...:eusa_clap:

FZ1 Racer 04-07-11 22:06

Quote:

Originally Posted by badga (Post 158591)
:wow:Thank F**k for that.... hope all goes well ..... "thanks Off The Radar" for nothing.... errr and yes I think you may have lost a few customers here... well done...:eusa_clap:

Yeah I agree,thx for the moral support badga :team[1]:

FZ1 Racer 08-07-11 18:07

Ok,final update on the OTR saga,finally got my delivery on wednesday,29 days after money was taken from my account,poor service in my opinion but on the upside everything i ordered came,fitting it all this weekend,pics to follow.Thanks to all who comented on this thread.

Whylex 18-07-13 08:27

I'm sorry for bumping such an old thread, but it has to be done :P

I've already bought and received a sump guard, raiser and some random stuff.
At the moment i got an order for MIVV's and a tankbag, hopefully they'll arrive asap.
I have a feeling OTR isnt as bad as they used to be, but if thats not the case... Do you guys know of any other stores which you recommend? (that might have the same stuff as OTR ofc)

Whylex 19-07-13 08:09

Quote:

Originally Posted by wuming (Post 189800)
I recently ordered from them, website said that the item was in stock and ready to ship. So I ordered it; a week later, nothing. So I contacted them to be told their was a 4 to 5 week lead time for the item because it was, and I quote, "riding season in Germany". Terrible customer care, very unlikely to use them again.

May I ask what you ordered?

hugo 02-08-17 16:01

I have made 2 orders with them... Two dissapointing ones... For the first order I did not get what I ordered, there was a mistake on their website so he decided I wanted something else (pegs). And secondly I ordered the extensed throtle cable of wich the closer is clearly lacking quality and does not have a right fit causing the throtlle to stay open. There are expensive enough to be better than oem! But no... I am asking a refund or replacement but by the looks of it, it is going to be a no go...

Looking for an alternative shop! Any tips are welcome!


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