Scotolier
 

Emailed them a question about my existing system and got a reply couple of hours later.

Wanted to know if the vacuum pipe just pulls out from the top of the unit. Turns out it does, just needs a bit more welly.

Good to see they look after their existing customers and process these 'web' based requests, was half expecting my question to disappear up the internet, never to be seen again.

So three hearty cheers for Scotoiler Tech Support.

Thats been my experience too - good info from them in answer to forum posts.:icon_thumleft:

Not needed to ring them but nice to hear they happy to help. Incidentally where is cheapest for big bottle of scottoil